Engaging with a broad range of stakeholders enables SAICA to understand their needs and interests, ensuring appropriate responses that support community transformation, upliftment, and sustainable societal development. Effective stakeholder engagement translates these needs into organisational goals, laying a foundation for successful strategy execution. SAICA’s stakeholders are categorised into strategic dependencies − those essential for implementing our strategy − and strategic benefactors, who benefit from its success. Stakeholder needs and interests are also vital inputs into the materiality determination process, as well as the identification of risks and opportunities.

Key stakeholders are determined based on SAICA’s material matters, relevance both locally and internationally, technical competence, reputation, financial sustainability, and service to the public interest, alongside how well expectations have been met. In 2024, over 2 000 stakeholders participated in a survey to evaluate their overall satisfaction with SAICA’s participation, contribution, and influence. The stakeholder satisfaction score remained steady at 72%, consistent with 2023 results. Notable score declines were observed among specific stakeholder groups. SAICA is investigating the root causes and will implement targeted initiatives to address these challenges.