VALUE CREATION

OUR STRATEGY, PERFORMANCE AND IMPACT

Legend

Expectations met Improvement required Worsening Improving Stable

Training offices

How we engage, their role in value creation and how we address these interests

Strategic Pillars
Material Matters
Their material interests
  • Suitable supply and retention of trainees
  • Reputation of SAICA designations
  • Relevant training administration systems
  • Effective application of SAICA accreditation
  • Training implementation support
How we engaged
  • Training office communication through email and updates with communication team
  • Queries through emails, TCMS messages, SAICA website
  • Reviewer/evaluator/assessor workshops/trainings
  • Social media campaign – MythBusters
  • Training Programme Sub-committee (TPSC), Regulations Working Group (RWG) and CA2025 Workgroup
How we addressed these interests in 2024
  • Training office communications provide updates of changes relevant for trainees and training offices
  • SAICA provided a direct communication channel, enabling training offices to raise specific matters via email for prompt resolution and support
  • Training offices are monitored through the SAICA Review team to confirm adherence to the training regulations
  • As part of the new competency framework, the CA2025 workgroup was constituted by TPSC to assist training offices with significant concerns
Risks / opportunities
  • Delays in the rewrite of the Training Contract Management System (TCMS) and the Electronic Assessment Tool (EAT) have caused system instability
  • Ensure full deployment of stable and functional TCMS and EAT systems to improve operational efficiency
Strategic response
  • Commitment to resolve TCMS and EAT issues, including speed concerns and system stability
  • Implement improvements to query tracking and aging processes
  • Continuous development and delivery of effective member education, particularly non-technical training courses
Key metrics and objectives tracked to monitor value delivered
  • Training offices engagement score = 53% (FY23: 55%)
  • Improvement required
Pottery Icon
RECALIBRATE REIMAGINE RENEW
Trainees